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Frequently Asked Questions
Weekly orders are bundled and delivered on Saturdays, both within Nairobi and the rest of the country.
At the moment, we only accept M-Pesa through our official Till Number.
Yes, for purchases within Nairobi. Payment for purchases in other parts of the country has to be made before checkout.
Yes. Shipping is free within Nairobi. Only courier charges apply for orders to other parts of the country.
No, at the moment we’re exclusively an online shop.
You can reach us by phone via +254 712 011 602, by Email via info@metafour.co.ke or through the ‘Contact‘ page on the website.
Printed artworks cannot be returned unless they get damaged during shipping or assisted mounting. Read our full return/ refund policy here.
Yes, a sizing and pricing chart is included in our product catalogue accessible in the ‘About‘ page of our website.